Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
seeking motivated graduates to join our team as Call Center Digital Customer Service Representatives
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Responsibilities The Planning Manager Beverages and Culinary will have the responsibility for Material material and align with the system integration. Manage stock levels within agreed policy levels for material creating contingencies and making decisions Capacity management planning Drive business planning, particularly S&OP coordination by the Planning Manager Complexity Management – regularly review SKU portfolio Behavioral covering Demand Planning, Supply Planning, Stock Management and Primary Distribution. Experience of Lean
Gauteng, Johannesburg Metro, Sandton