motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact advantage. Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed as unsuccessful. The post Outbound Collections Agent appeared first on freerecruit.co.za .
Based in Randburg
Shifts between 07:00 am- 20:00 pm
Working from Monday to Monday including public holidays- 45 hours week scheduleÂ
Â
OVERALL PURPOSE OF JOB:
Process customer service and technic
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with
of Position:
The Customer Service Agent is responsible to effectively assist customers with
administration and processing of day-to-day treaties and claims transactions and handling the company's filing and claims Preparation of premium and commission adjustment calculations on treaty accounts Claims Management Management Take a strong role in the day-to-day claims tasks, claims administration including relevant reporting reinsurance process across departments, tracking claims and reporting on aggregate metrics. Support and contacts. Review claim submissions and determine eligibility and level of coverage. File claims, enter data
administration and processing of day-to-day treaties and claims transactions and handling the company's filing and claims Preparation of premium and commission adjustment calculations on treaty accounts Claims Management Management Take a strong role in the day-to-day claims tasks, claims administration including relevant reporting reinsurance process across departments, tracking claims and reporting on aggregate metrics. Support and contacts. Review claim submissions and determine eligibility and level of coverage. File claims, enter data
the call centre to optimise call campaigns and Agent productivity Changing of dial levels to increase recycle rules once a week to confirm all correct • Agent and Supervisor Administration on CIC • Daily adherence