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Stakeholder Support to provide support to the Senior Manager of Medical Advisory Services. Manage the administrative function in the Medical Advisory Services business unit Contribute to and conduct targeted monthly SPN meetings Perform Service Level Agreement quarterly site visits Support in the management and monitoring implement and give results within set targets Support in the management of divisional budget in line Advisory Services standard operating procedures and policies. Assist the Medical Advisory Services in providing
Stakeholder Support to provide support to the Senior Manager of Medical Advisory Services. Manage the administrative function in the Medical Advisory Services business unit Contribute to and conduct targeted monthly SPN meetings Perform Service Level Agreement quarterly site visits Support in the management and monitoring implement and give results within set targets Support in the management of divisional budget in line Advisory Services standard operating procedures and policies. Assist the Medical Advisory Services in providing
National Certificate: Information Technology: Systems Support NQF 5 related qualification,
Registered Assessor
National Certificate: Information Technology: Systems Support with MICTSETA.
Experience:
Minimum
National Certificate: Information Technology: Systems Support NQF 5 related qualification,
Registered Moderator
National Certificate: Information Technology: Systems Support with MICTSETA.
Experience:
Minimum
2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This customer service abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers interactions and technical issues in the support ticketing system. Customer Service: Guide customers through troubleshooting Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
provide day-to-day management and psychosocial support, and related activities in the safe space and community networks with other service providers and ensure survivors receive quality services and support. Participating systems and networks of psychosocial service providers Supporting in the development of referral networks partners implementing GBV/PSS-related activities. Supporting in conducting training for partners on relevant relevant organizational development areas and support peer learning between EYN and other partner agencies
efficient Must be able available afterhours for client services
Junior Desktop Support needed for a Pretoria based IT company.
We are looking for candidates
candidates based in Pta East, 2-3 years IT Support experience.
Good knowledge of Microsoft 365
Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our ticketing system).
·
· Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless.
· Assisting Installations (Remote Support) if needed.
· Escalating Calls to Second Line Support or Vendor.
· reports etc.
· Adhering to our internal Support SLA.