The purpose of the role is: To provide administrative functions and to resolve queries and complaints on first contact within the Clients Relationship Management environment
The incumbent will be responsible for a wide variety of tasks which includes but are not limited to the following:
Our client, a managed care organisation based in Pretoria is looking for a Clinical Quality Assurance Coach. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries. Position: Clinical Quality Assuranc
skills Presentation skills Client care Good business sense People management skills Must be able to work
skills Presentation skills Client care Good business sense People management skills Must be able to work
Responsibilities
- Ensure team goals are aligned to BU strategy, documented, clearly understood and regularly reviewed
- Conducts mapping sessions with business units to facilitate process enhancement and change in terms of business strategies.
- Deploy client or com
To manage the Hospital Benefit Management Department, provide clinical oversight and training, incorporating the philosophy of Demand Management. To identify areas of clinical risks and assist in mechanisms of addressing these risks. In addition, to assist the Clinical Care Coordination Senior Manag
PURPOSE
The primary objective of this role is to manage a team of Systems Analysts within the Mature products department and have a good understanding of organisation's business systems. All Analysis work to be channeled through this role for quality assurance and stand