Agreement (SLA) Responding in a timely manner to client mails and / or chats (internal and external) Logging essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Agreement (SLA) Responding in a timely manner to client mails and / or chats (internal and external) Logging essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency managing contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma
Our client offers a guaranteed salary package, attendance bonus, excellent commission and incentives Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently flexible manner. To proactively manage all customer contact and ensure that service levels are achieved. Key helpful and timely manner to all customers who contact the NCC via telephone; To provide customers with queries at the first point of contact; To update all records and contact history and ensure data accuracy
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial records Regular and accurate reporting on call centre results and performance Maintaining and improving
environment ● R20 000 a month The post Recruitment Consultant appeared first on freerecruit.co.za .
Sales Consultant Urgently looking for top outbound sales call centre agents that can make a positive (Unlimited earning potential) The post Sales Consultant appeared first on freerecruit.co.za .
for a competent and results driven Recruitment Consultant to manage
the recruitment needs of the business
to be a Brand Ambassador, as the Recruitment Consultant is often the first experience candidates have
Facilitation