The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns flexible manner. To proactively manage all customer contact and ensure that service levels are achieved. Key timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant capture data for analytical reporting; Ability to manage and take responsibility for own time, workload
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns flexible manner. To proactively manage all customer contact and ensure that service levels are achieved. Key timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant capture data for analytical reporting; Ability to manage and take responsibility for own time, workload
Memberships and marketing of products, facilities and services and meeting with specific monthly new Member sales with the Sales Team in the abscense of the Sales Manager
Key Results Areas include:
Strong foundation of Business to Business and Business to Client interaction
Doing outreach events and promotions
and making appointments
Presenting our services and offerings
Reaching daily, weekly and administration
Deliver superior member service
Member retention
Experience
SENIOR FREIGHT MANAGER My client is a dynamic, ambitious, export and international brand development been in existence for 52 years; and is run and managed by the third generation of the founding family committed to delivering exceptional service and reliability to our clients. As we continue to expand our operations Senior Freight Manager to join our dynamic team. KEY RESPONSIBILITIES: The Senior Freight Manager will be responsible logistics processes and maintain high standards of service delivery. Duties include, but not limited to: Develop
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Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call candidate will be responsible for the effective management of the call centre (telephonic and online) to met, rules and regulations adhered to and staff managed and developed, while improving business and seeking targets Management and development of staff according to Company and individual requirements Manage adherence relevant policy and procedure Contribute to and manage marketing initiatives at call centre level Compliance
The CBC Product Manager will be responsible for management, enhancement and growth of the Perks product initiatives to drive performance. Life cycle management for products Tracking of product performance providing customer insights and input into sales scripts Internal & External stakeholder management Competitor strategy and roadmap Product innovation and project management to enable effective delivery. Keep up to date party service providers for potential solutions Management of third party suppliers and clients Management
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