Our Client, Debtbusters a division of IDM has an opportunity for a Client Service Consultant. Who is is IDM? Serving clients from a division of IDM, DebtBusters' make an impact on the lives of South Africans Africans, committed to providing the best service to those in need with our taylor-made financial solutions Responsibilities: Resolving client queries dealing with: Debt counselling Additional financial services/products The Requirements: 1 year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services Industry advantageous
Our Client, Debtbusters a division of IDM has an opportunity for a Client Service Consultant. Who is is IDM? Serving clients from a division of IDM, DebtBusters' make an impact on the lives of South Africans Africans, committed to providing the best service to those in need with our taylor-made financial solutions Responsibilities: Resolving client queries dealing with: Debt counselling Additional financial services/products The Requirements: 1 year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services Industry advantageous
(credits and/or full qualification)
/>REQUIREMENTS:
Our client in the financial services industry is seeking Client Service Administrators to join their dealing with queries and complaints, updating client information, translating written correspondence and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
Our client in the financial services industry is seeking Client Service Administrators to join their dealing with queries and complaints, updating client information, translating written correspondence and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
quotes, and claims
vehicle
Qualifications
interpersonal communication skills.