Hiring: Client Engagement Specialist (Cape Town)
As a Client Engagement Specialist within Sustainability for managing and enhancing relationships with clients, ensuring they receive maximum value from the data contact, understanding client needs, facilitating communication, and driving client satisfaction and retention Responsibilities:
Client Relationship Management:
Serve as the primary contact for clients, addressing
Build and maintain strong, long-lasting client relationships by understanding their business goals
not only experienced but also passionate about client take-ons, managing the transition process and driving /strong>
Overview:
Our client, a well-established hedge fund manager, with a long history delivering excellent returns, is seeking a Client Service Specialist to join their team. The ideal candidate and highly skilled in client service, ensuring clients feel valued and supported. The role involves maintaining levels and building positive client relationships. Responsibilities include client onboarding and effectively effectively managing all client queries.
Responsibilities:
for you!
Position: Client Operations Specialist
Purpose of the Position: Position: The Client Operations Specialist will provide administrative support and ensure smooth operational processes for client accounts. The candidate will handle client on boarding and asset transitions transitions, working closely with the Client Management team and other internal teams to ensure efficient resolve inquiries, contributing to an exceptional client service experience.
Overview: We are a recruitment for a Client Service Specialist for a company in the asset and private is a great opportunity to take ownership of the client service function and play a vital role in the company's growth. Key Responsibilities: Client Relations: Be the primary contact for client inquiries. Build and maintain strong client relationships through proactive communication and exceptional service. Address client requests Level Agreements. Regulatory Compliance: Ensure all client interactions comply with FSCA regulations and internal
youll be doing:
Provide day-to-day support for our in-house software applications.
Diagnose
issues.
Maintain detailed documentation of support activities and resolutions.
Required
Skills:
Proven experience in application support, preferably with SQL-based systems.
Strong
background in our support centre to provide online and telephonic service and support to external customers guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive Maintain a high degree of first-time resolution for support queries. Manage and meet defined SLAs for each solutions and schedule training sessions with the support team to upskill them on the new solutions. Communicate departments within Metacom. Provide administrative support by gathering information for statistical reports
NEW EMPLOYMENT AVAILABLE Title: Technical Support Specialist Area: Cape Town Industry: Material Handling opportunity for an experienced TECHNICAL SUPPORT SPECIALIST ( JLG, Genie, Magni, Manitou or similar ) employment based in Cape Town. To be the technical specialist for all types of machines and equipment across a designated region. To provide specialist technical training, support, assistance to customers, field program. Regional, on -site support Travel to sites within the region to support technicians with troubleshooting