integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations management software. Prepare guest invoices and process payments accurately and securely. Service Excellence: all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations management software. Prepare guest invoices and process payments accurately and securely. Service Excellence: all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance multitasking abilities. Knowledge of hotel management software (PMS) and MS Office proficiency. Education and
clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence /ol>
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance multitasking abilities. Knowledge of hotel management software (PMS) and MS Office proficiency. Education and
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with tables. Assist in preparing the dining area for service, including polishing glassware and silverware. Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products and events Previous experience as a waiter or in a customer service role, preferably in a fine dining or hospitality detail and a commitment to providing exceptional service. Knowledge of wines and food pairings is a plus
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with tables. Assist in preparing the dining area for service, including polishing glassware and silverware. Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products and events Previous experience as a waiter or in a customer service role, preferably in a fine dining or hospitality detail and a commitment to providing exceptional service. Knowledge of wines and food pairings is a plus
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold