Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
to work with little supervision
EDUCATION, QUALIFICATIONS
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial
Main Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct sta
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
equipment is looking for a Projects and Sales Administrator to join their team. This position is based in Edenvale area. Matric and 4 - 5 years sales administration experience is required Experience in healthcare organized and detail-oriented Projects and Sales Administrator is required in the X-ray department. In this equipment installation Administrative Support: Provide general administrative support to the X-ray department
Responsibilities:
BOK004468-LA-1 3 Month contract position for Cashbook Administrator Requirements Bookkeeping Cashbook Creditors
BOK004468-LA-1 3 Month contract position for Cashbook Administrator Requirements Bookkeeping Cashbook Creditors