evaluations.
Customer Feedback and Complaint Management:
Investigate and address customer
                                                
                                                 
Customer Feedback and Complaint Management:
Retail Store Manager FMCG/East London
Requirements:
Matric/Grade 12
Min. 3 years’ experience in a Retail General Management role
Clear working history, no job hopping
Excellent computer skills – Microsoft Excel, Word, Outlook
                                    
Applicants are required to meet the following criteria:
 
resolution of complaints Ensure internal security is at maximum level Evaluate performance of management and oversee
queries/complaints ensuring customer service SLAs are always adhered to. Effective relationship management ensuring
queries/complaints ensuring customer service SLAs are always adhered to. Effective relationship management ensuring