efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area rooms when possible. Enter reservations into the computer according to standard operating procedures. Communicate property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File schedule to include weekends and holidays. Strong computer skills necessary. Candidate must have attention multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area rooms when possible. Enter reservations into the computer according to standard operating procedures. Communicate property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File schedule to include weekends and holidays. Strong computer skills necessary. Candidate must have attention multi-task, must have experience handling customer service issues and be a team player
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
qualification in Hospitality or Hotel Management Advanced computer skills including proficiency in the use of Protel Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold qualification in Hospitality or Hotel Management Advanced computer skills including proficiency in the use of Protel
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold qualification in Hospitality or Hotel Management Advanced computer skills including proficiency in the use of Protel
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with tables. Assist in preparing the dining area for service, including polishing glassware and silverware. Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products and events Previous experience as a waiter or in a customer service role, preferably in a fine dining or hospitality detail and a commitment to providing exceptional service. Knowledge of wines and food pairings is a plus