To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and
objectives Analyse consumer behaviour, current market conditions and competitor information Manage and oversee
objectives Analyse consumer behaviour, current market conditions and competitor information Manage and oversee
Account Developer
Commercial
Accountable for operation of own work area or as a member of a team, as well as for quality, standards and outputs within defined work routines and policies.
Job Purpose
To implement a market driven differentiated service that builds sustainable co
as consumer behaviour and recommend improvements. • Email marketing and campaigns. • CRM Management. •
as consumer behaviour and recommend improvements. • Email marketing and campaigns. • CRM Management. •