Contact Call Centre Operations Manager Jobs in Western Cape
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Call Centre Manager
Job Crystal
Western Cape
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service This position reports directly to the Head of Operations. DUTIES AND RESPONSIBILITIES: Responsible for for the effective running of the Operations centre Must ensure the highest level of customer satisfaction colleagues Responsible for Training and leading the Operations team consisting of sales, Partner support and
share this job on whatsappCall Centre Manager
Excellent StaffingCape Town Region
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance
Call Centre Manager Western Cape
Job CrystalWestern Cape
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service This position reports directly to the Head of Operations. DUTIES AND RESPONSIBILITIES: Responsible for for the effective running of the Operations centre Must ensure the highest level of customer satisfaction colleagues Responsible for Training and leading the Operations team consisting of sales, Partner support and
Client Contact Centre Administrator 16000
Pro TalentCape Town Region
16000 touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim for management reporting • To strive to have zero lost calls per day • To log all telephone calls received To verify and update if necessary all personal contact information for clients including the Medical Aid required for assessing the claim. • Liaising with the Manager regarding the claim decision pertaining to a client manner • To always try and retain clients when they call in to cancel their policy • Medical Aid understanding
Call Centre Agents
FreerecruitKloof Street
Contributing to and driving sales by effectively calling clients Responsible for processing all correct 4500 plus commission and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .
Experienced Call Centre Agents
NcrmcCape Town Region
Attractive packages with fringe benefits Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation objectives as agreed with the coach/manager. Adhere to the call centre policies and procedures at all times
Call Centre Consultant
Platinum LifeCape Town Region
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity We operate on a referral basis, making it easier compared to companies that rely on cold calling. Competitive team environment. Goal driven and effective time management. Desired Experience and Qualifications: Completed Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
Call Centre Consultant Tygervalley
Platinum LifeCape Town Region
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity We operate on a referral basis, making it easier compared to companies that rely on cold calling. Competitive team environment. Goal driven and effective time management. Desired Experience and Qualifications: Completed Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
Insurance Call Centre Agent Claremont
Ur Staffing SolutionsClaremont
R5500 plus com plus incentives experience in a call Centre or client service environment Must have at least 2 years' call Centre experience
Manager- Cloud Contact Center Technology Operation
ExlCape Town Region
our clients turn data into insights, streamline operations, improve customer experience, and transform their think we're some of the best in the business. Contact us to see how we can help you achieve your goals our clients turn data into insights, streamline operations, improve customer experience, and transform their think we're some of the best in the business. Contact us to see how we can help you achieve your goals
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