essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
managing contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in a relevant field Extensive knowledge of contact centre procedures Exceptional problem-solving and
necessary Health and Safety checks and inspections. Contact Centre Management and client to make necessary site