To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration deficiencies People Management: Manage and lead the Contact Centre team Identify areas of development Coach and data analysis to team and management Minimum Requirements: Education: National Diploma in Business Studies qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
Drivers Bendi Drivers following documents are required. matric certificate forklift licences bendi licences
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
Qualifications and Skills Required:
practices.
Essential Skills Requirements:
ATTRIBUTES A MUST EXPERIENCE IN TRAINING FIELD AGENTS ABILITY TO MENTOR AND MOTIVATE TERTIARY MANAGEMENT
ATTRIBUTES A MUST EXPERIENCE IN TRAINING FIELD AGENTS ABILITY TO MENTOR AND MOTIVATE TERTIARY MANAGEMENT
experienced professional. This pivotal role is centred around reporting and compliance functions of financial with BBBEE audits Job Experience & Skills Required: Qualifications: Matric (Grade 12) BCom Accounting Must be able to attend to matters urgently when required If you have not had any response in two weeks suitable roles / positions. For more information contact: Shouneez Scheepers Principal Recruiter: Finance
to cutting-edge IT projects. ESSENTIAL SKILLS REQUIREMENTS: - Practical knowledge in one or more of the Generative AI, Scripting in ServiceNow, Virtual Agent) - Alternatively, sound JavaScript development experience Working Model (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS : - IT Experience (not mandatory) - German Speaking style - Willingness to travel internationally as required - Positive can-do attitude - High proficiency platform - Collaborate with stakeholders to deliver required reports - Govern reporting developments using
ESSENTIAL SKILLS REQUIREMENTS:
- Practical knowledge in one or more of the following:
Agent)
- Alternatively, sound JavaScript development
Charter
ADVANTAGEOUS SKILLS REQUIREMENTS:
- IT Experience (not mandatory)
- Willingness to travel internationally as required
- Positive can-do attitude
- High proficiency
platform
- Collaborate with stakeholders to deliver required reports
- Govern reporting developments using