experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary:
We provide a variety of call centre, customer care, sales, claims, administration and office-based services looking for a call centre Customer Care and QA Team Leaders to join and leader a team of customer care Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings Pull Ensuring that your team adheres to operational procedures Ensuring that targets set for your team are attained Ensuring constant improvement of productivity in your team Be able to communicate Management Instructions and
international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
Campaign Manager to join our team at Intellibpo. As a leader in our contact center operations, you will in driving performance excellence, managing team leaders and the client, whilst ensuring service delivery Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to service level agreements improvement. Collaborate with cross-functional teams to implement initiatives that enhance operational practices within the contact center environment. Provide leadership and mentorship to a team of supervisors