able to effectively communicate with the team leader and team members.
EDUCATION
exciting UK Campaign. You will be required manage a team in assisting clients in the UK with a luxurious clients from UK before and are confident in managing a team to deliver exceptional service to the international responsibilities:
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National advantage. Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked accounts and devise a collections strategy to resolve each case by collecting money due. Good knowledge Target driven and self-motivated. Team player. If you have not been contacted within 2 weeks, please consider
Team Lead: Investigations Projects – Bromhof – Gauteng Job Type:Permanent Job Level:Skilled Experience:Between Experience:Between 5 – 7 Years Summary Team Lead: Investigations Projects – Bromhof – Gauteng Position Reporting direction of the Investigations and Anit-Corruption team to ensure that the department’s primary objectives investigate claims received from all sources, contacting, and interviewing relevant persons whilst gathering activities. This position requires an experienced leader of people and projects with the ability to lead
excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives between the store operation, pharmacy and clinic teams. To drive a high performing business culture that
FAIS full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an
FAIS full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an
It will support timeous billing and debtors collections.
Key responsibilities would include:
Oversee the collection process
Prepare regular reports on credit
strategic plan for collections
Credit Collection Management
Manage collections process
Maintain and enhance the credit risk policies
Lead and mentor the credit control team, providing training and support as needed.
the dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity accordingly • Changing of filters to improve contactability where applicable • Proactively anticipate shortfalls Grade 12 2 to 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony