essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
opportunity available in Woodmead for an Office Administrator, Candidates MUST be energetic with a “can “can do” attitude and strong administration skills. A logical and sensible individual with a strong eye credit applications. Procuring of all office furniture and other office requirements. Manage the online payment documents on the online OA and online payments systems. Office support: Asist colleagues whenever there is an awards (ie. mothers day, fathers day etc.). Administration: Taking minutes at the management meeting,
The Records Administrative Officer will support the implementation and integration of an Information ul>
Skills
• Exceptional administrative, organising and planning skills.
• Ability
communication skills.
• Sound knowledge of MS Office i.e. Word, Excel and PowerPoint
• Ensure
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency managing contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma
Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
tasks Quality control SALARY: R7500 The post Administrator appeared first on freerecruit.co.za .
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business management of the call centre (telephonic and online) to ensure loan targets and administrative/financial standards develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial records Regular and accurate reporting on call centre results and performance Maintaining and improving