ty to work with little supervision
EDUCATION
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
Requirements:
FAIS full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an
FAIS full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an
Salary: Basic Uncapped Commission JOB ROLE To contact debtors and negotiate payment on delinquent accounts as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets and deadlines self-motivated. Team player. If you have not been contacted within 2 weeks, please consider your application
the dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity accordingly • Changing of filters to improve contactability where applicable • Proactively anticipate shortfalls Grade 12 2 to 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony
Additionally, you'll serve as the primary point of contact for customer queries or complaints, extending support experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers