call centre, customer care, sales, claims, administration and office-based services to international call centre Customer Care and QA Team Leaders to join and leader a team of customer care agents and quality Ensuring that your team adheres to operational procedures Ensuring that targets set for your team are attained Ensuring constant improvement of productivity in your team Be able to communicate Management Instructions and · Proven ability to lead and manage a technical team. Excellent interpersonal and communication skills
a variety of customer care, sales, claims, administration and office-based services to international experienced Campaign Manager to join our team at Intellibpo. As a leader in our contact center operations, you in driving performance excellence, managing team leaders and the client, whilst ensuring service delivery improvement. Collaborate with cross-functional teams to implement initiatives that enhance operational environment. Provide leadership and mentorship to a team of supervisors and agents, promoting professional
a variety of customer care, sales, claims, administration and office-based services to international
a variety of customer care, sales, claims, administration and office-based services to international