clients across numerous different industries. Our company is owner-managed which ensures that we source only Intellibpo. As a leader in our contact center operations, you will play a vital role in driving performance Key Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to to service level agreements (SLAs) and operational metrics. Analyse performance data to identify trends teams to implement initiatives that enhance operational efficiency and customer experience. Monitor and
clients across numerous different industries. Our company is owner-managed which ensures that we source only agents and quality assessor for an international company. Duties: Monitor and Discuss Stats Daily / Weekly to emails Ensuring that your team adheres to operational procedures Ensuring that targets set for your
clients across numerous different industries. Our company is owner-managed which ensures that we source only Service Consultants for an exciting international company. Excellent English and problem-solving skills required
clients across numerous different industries. Our company is owner-managed which ensures that we source only