Managing technicians; To manage contract costs; Discuss contract repairs with the technician; Inspect machines, obtain technicians' reports and quote customers; Manage and inspect technicians' vans for stock;
service appointments for technicians based on customer needs and technician availability.
service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize
and Reasons for Leaving.
improve the service
(technical) problems, assisting and guiding technicians with unresolved diagnostic issues. • Communicate Required: • Senior Certificate (Grade 12) • Qualified Technician – essential • Recognised management certificate
updates as needed. Perform system copies, refreshes, and client copies as part of system maintenance activities
updates as needed. Perform system copies, refreshes, and client copies as part of system maintenance activities
pleadings and documents and file same in physical/ hard copy files Ensure documents dispatched are accurate Liaise
pleadings and documents and file same in physical/ hard copy files Ensure documents dispatched are accurate Liaise