Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform qualification 6 years working experience in IT Service management Strong technical knowledge in ITSM tools administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like maintaining and continuous improvement of IT Service Management processes and practices. Extensive ServiceNow
qualification
Our client requires the services of an Operations Engineer (Advanced) Midrand/Menlyn/Rosslyn/Home Office Fluent in English including Business reading and writing and presentation delivery. IT Operational Experience Fluent in English including Business reading and writing. German Speaking advantage (not a pre-requisite) and visualise data sets. (Excel, Power-BI, etc.) Service Now (SNOW) understanding Ability to collaborate Interfacing with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve
be advantageous Candidates will be required to write a competency test. Office Hours:- 07:30 – 16:00
privacy and integrity. Testing and Debugging: Writing and executing unit tests, integration tests, and Application Performance optimization. Documentation: Writing clear and comprehensive documentations for code
and integrity.
advantageous 8 years working experience in IT Service Management Over 5 years working ServiceNow development Duties: Develop your own analytics and reports on Service Now platform Align with stakeholders to deliver deliver them their desired reports Use your Service Now experience to exercise governance on the reporting
advantageous
experience in developing backend applications and services
experience in developing backend applications and services Architecture and Interface Design Fit for business Postgres, Influx Duties: Running business critical services in cloud environments in accordance with the agreed with the defined Service Level Agreements Work in a team environment to improve services throughout the