Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Customer Service Administration Officer to join our client’s Corporate and Financial Services team. The Customer Service Officer role is to to provide the highest possible standard of customer service ensuring communication skills; Administration and Customer Service experience; Highly motivated and able to work autonomously Provide administration, cash handling and customer service duties; Recording and registering of all documents policies and procedures; Provide excellent customer service in both face-to-face situations and on the telephone;
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
The main responsibility of the Service Manager is to proactively develop and manage the workshop business contributing to the profitable growth of Scania. The Service Manager ensures that customers have great confidence the workshop through the provision of excellent service by managing employees and customer relationships Leading and motivating the workshop and service staff and Services Salesman personnel. ▪ Workshop customer met and services are developed to meet the future needs of the customer. ▪ Workshop Service solution
assessing performance, participating in hiring and training, and keeping management updated on team performance groups Analyze statistics to determine customer service levels Use quality monitoring data management systems stipulated SLAs Performance Monitoring: Ensure correct procedures for logging calls Assess quality of calibration sessions Analyze customer service levels Take corrective action to rectify deficiencies People
and health management system. You will provide services and administration to drive the delivery of the you will be required to provide internal client services to key stakeholders coupled with core safety support potential hazards and recommend corrective actions Provide safety training and education to employees Investigate assessments Identify potential hazards and recommend corrective actions Investigate accidents and incidents, Monitoring of emergency preparedness programmes Check corrective actions status Existing 5 years of experience
and health management system. You will provide services and administration to drive the delivery of the you will be required to provide internal client services to key stakeholders coupled with core safety support potential hazards and recommend corrective actions Provide safety training and education to employees Investigate assessments Identify potential hazards and recommend corrective actions Investigate accidents and incidents, Monitoring of emergency preparedness programmes Check corrective actions status Existing 5 years of experience
vacancy exists for a Registered Nurse- Trauma trained in Trauma Unit The successful candidate will be equipment and instrumentation by Ensuring the correct use of theatre equipment and instrumentation by the correct utilization of the equipment Providing Quality patient care by Obtaining the correct information specific training and assessing the competence of staff Assist the Unit Manager to correctly monitor the
from the storeroom, is stored and packed in the correct space timeously Ensure stock on shelves has not neatly presented and visible at all times, with correct labels and pricing Report all price discrepancies clearly marked Assist with back shopping Assist in training of new staff Provide friendly, helpful and courteous from customers are followed up with the customer service out of stock list Ensure all customer stock queries queries are dealt with and resolved Ensure the correct uniform and badge are worn at all times Minimize