OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National National Credit Act (“NCA”) and the Company policies and procedures. REQUIREMENTS: Minimum Matric qualification qualification is an advantage. Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed accounts and devise a collections strategy to resolve each case by collecting money due. Good knowledge
debtors collections.
Key responsibilities would include:
Credit Management
credit reports
Develop and implement credit policies and procedures to
ensure effective credit control and minimize risk
Establish and review credit limits for new and
customers
Oversee the collection process
Prepare regular reports on credit status
Maintain strong
facilitate credit management
Credit Risk Management
To assist the Risk Manager in the day to day running of the risk department. Identifying fraud syndicates
and experienced candidate to take on the role of Credit Manager. This is a Management role and reports timeous billing and debtors collections. Key responsibilities would include: Credit Management Evaluate creditworthiness and credit reports Develop and implement credit policies and procedures to ensure effective credit control minimize risk Establish and review credit limits for new and existing customers Oversee the collection process reports on credit status Maintain strong relationships to facilitate credit management Credit Risk Management
Actuarial Science, Mathematics , Accounting, Insurance, Risk Management or any relevant degree To be advised
Actuarial Science, Mathematics , Accounting, Insurance, Risk Management or any relevant degree To be advised
Description
The Senior Quality Analyst is responsible for overseeing and ensuring the performance. Additionally, the Senior Quality Analyst assesses the quality of performance of contact insights to senior management.
• Quality analyst may also be responsible for organizing the bi-weekly
in driving informed decision-making, financial strategy development, and performance analysis for the commerce Min 3 years in a Financial Planning and Analyst role Finance experience/operational knowledge of Experience working on projects and/or financial analyst support Experience with financial accounting and
inclusive): Full responsibility and accountability for collecting and delivering clients’ money Report all delays License and PDP Tactical combat training Clear credit record PSIRA accredited at least with Grade C Completed
Responsibilities: Develop and implement sales strategies to achieve and exceed distribution sales targets trends and competitor activities to adjust sales strategies accordingly. Oversee the performance of distribution relationships with key customers and stakeholders. Collect and analyze customer feedback to improve service