specialising in sales, marketing, training, development and brand activations. Thus, the success and qualification or equivalent Software system knowledge (CRM) Confident Energetic and vibrant
life cycle. • Good understanding of business functions such as HR, Finance, Marketing etc. • Working culture and vision. • Oversee the daily operational functions of the collection call centres of the company company and collaborate closely with other functional areas to ensure optimal performance i.e. IT, Technology targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating
information submitted by the team. Training, growth, development, and overall wellness of team. Provide regular
satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements