Join Our Client's Team as a CRM Commercial Data Analyst Our client, a leading global hygiene and health health company, is excited to welcome a CRM Commercial Data Analyst to their team in Johannesburg. In this leading, directing, & developing the respective CRM & CA organization structure, team, & performance the value of launched solutions and tools Support CRM utilization, engagement and value for sales & working within CRM and related processes across designated region/countries. Co-develop CRM tools &
in manufacturing sector. 3 years' experience in process improvement. Track record of creating technology business process analyst to join their team. Key duties will include: Ensure efficient processes are followed followed, and close conformance between processes and system features are maintained. Analyze the current current operational setup and suggest process related improvements to ensure lean practices and increase and business processes. Advocate for and advance business partners' knowledge of IT processes, frameworks
Customize:
Design and implement customized CRM solutions to meet business requirements.
Integrate
/>Integrate Systems:
Seamlessly integrate CRM with other enterprise applications.
Optimize Data
/>Work closely with cross-functional teams to enhance CRM functionalities.
Qualifications:
3+ years of CRM development experience.
Proficiency with CRM platforms (e.g., Salesforce
dynamic and innovative team.
- Drive impactful CRM solutions that enhance business operations.
and Customize:** Design and implement customized CRM solutions to meet business requirements.
- **Integrate
**Integrate Systems:** Seamlessly integrate CRM with other enterprise applications.
- **Optimize
Work closely with cross-functional teams to enhance CRM functionalities.
**Qualifications:**
- 3+ years of CRM development experience.
- Proficiency with CRM platforms (e.g., Salesforce
dynamic and innovative team.
- Drive impactful CRM solutions that enhance business operations.
Description:JOB PURPOSE
The Lead CRM is responsible for overseeing the implementation
Management (CRM) system to enhance customer engagement, sales effectiveness, and business processes. This role
role plays a critical part in driving CRM strategy and maximizing the value of customer data within the
/>
CRM Strategy and Roadmap
Do:
- Develop and execute innovative CRM strategies to boost customer acquisition, retention
/>- Lead the implementation and customization of CRM solutions to optimize performance and data quality
cross-functional teams to align CRM initiatives with business goals.
- Utilize CRM data for insightful analytics
and data-driven decision-making.
- Integrate CRM with other business systems and implement workflow
experience in CRM administration, implementation, or management roles.
- Expertise in CRM systems like
workflows and processes Good understanding of DevOps Agile project methodology Process Visualization goal-oriented communication (in German and English) Process thinking Moderation skills RESPONSIBILITIES Analysis Analysis and optimization of customer processes Advice on a CRM vision and roadmap based on added value Platform to optimize business processes Documentation of the processes and the proposal for the functional Find out for yourself why clients, employees, and analysts think we're some of the best in the business.
experience in business analysis
monitoring the continuous improvement of business analysts' performance
Job Resp
wide practices that pertain to Business Analysis/Process Engineering roles by focusing on assigned projects
consistency and high-quality business analysis/process engineering artefacts and review deliverables for
standards.
Services industry is looking for 2 Senior Business Analysts for a 12 month fixed term contract. The main purpose analysis and maturity development for the Business Process Management capability for their Financial Market experience in business analysis Strong business process mapping, modelling, analysis and re-engineering knowledge of Business Process Management Domain Experience with Business Process management Maturity Definition Deliverables Business Analysis Work Plan Business Process Documentation using BPMN in ADOIT (Level 1, Level