African online retailer
Who are we looking for: A highly talented CRM Manager to join responsible for the design and execution of the CRM Strategy for Retail, Marketplace & Advertising.
What
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administer the customer relationship management (CRM) system to ensure smooth operation and user satisfaction within the CRM system - Provide training and support to users on how to effectively use the CRM system - - Develop and implement CRM system enhancements and customizations based on user feedback and business within the CRM system - Plan and execute data migration projects to transfer data to and from the CRM system Stay informed about industry best practices and new CRM technologies to make recommendations for system improvements
administer the customer relationship management (CRM) system to ensure smooth operation and user satisfaction within the CRM system - Provide training and support to users on how to effectively use the CRM system - - Develop and implement CRM system enhancements and customizations based on user feedback and business within the CRM system - Plan and execute data migration projects to transfer data to and from the CRM system Stay informed about industry best practices and new CRM technologies to make recommendations for system improvements
Customize:
Design and implement customized CRM solutions to meet business requirements.
Integrate
/>Integrate Systems:
Seamlessly integrate CRM with other enterprise applications.
Optimize Data
/>Work closely with cross-functional teams to enhance CRM functionalities.
Qualifications:
3+ years of CRM development experience.
Proficiency with CRM platforms (e.g., Salesforce
dynamic and innovative team.
- Drive impactful CRM solutions that enhance business operations.
and Customize:** Design and implement customized CRM solutions to meet business requirements.
- **Integrate
**Integrate Systems:** Seamlessly integrate CRM with other enterprise applications.
- **Optimize
Work closely with cross-functional teams to enhance CRM functionalities.
**Qualifications:**
- 3+ years of CRM development experience.
- Proficiency with CRM platforms (e.g., Salesforce
dynamic and innovative team.
- Drive impactful CRM solutions that enhance business operations.
Description:JOB PURPOSE
The Lead CRM is responsible for overseeing the implementation
strategic use of the Customer Relationship Management (CRM) system to enhance customer engagement, sales effectiveness
processes. This role plays a critical part in driving CRM strategy and maximizing the value of customer data
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CRM Strategy and Roadmap
Do:
- Develop and execute innovative CRM strategies to boost customer acquisition, retention
/>- Lead the implementation and customization of CRM solutions to optimize performance and data quality
cross-functional teams to align CRM initiatives with business goals.
- Utilize CRM data for insightful analytics
and data-driven decision-making.
- Integrate CRM with other business systems and implement workflow
IT, Computer Science, Data Science, Business Administration, or a related field (Masters degree or relevant
and optimization of customer processes Advice on a CRM vision and roadmap based on added value to the client's insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of and optimization of customer processes Advice on a CRM vision and roadmap based on added value to the client's insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of
School Textbooks Order and Sales Administrator Must have: Understand and follow throught School Textbook
Are you detail-oriented with a passion for retail operations and financial management? Do you thrive that combines sales administration and financial assistance As a Sales Administrator and Financial Assistant you will play a critical role in supporting our retail operations. This position requires meticulous attention invoicing processes. Key Responsibilities: Sales Administration: Process sales orders, manage customer inquiries statements and sales analysis. Administrative Support: Provide general administrative support to the sales team