Customer Assurance Lead Jobs in Rondebosch

Syntell Ltd.

Rondebosch

This mid- senior management position is required to lead, influence, and inspire, carrying business operations and implement a customer retention strategy; and ensure regular Municipality customer visits Monthly Operations Operations meetings with the Municipality Customers reviewing Syntell Performance via the Signed SLA monthly operations reports to all Municipality customers Manage the end-to-end incident escalation process process to resolution; in accordance with Customer Service Level Agreements; and oversee the CRM incident

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Account Executive: Short Term Insurance

Rondebosch

Market related

receiving the referral/lead to securing a sale;

Following up on leads and referrals;

Attend professional after-sales support to enhance the customers experience;

Negotiate renewals with the

Service delivery to ensure customer satisfaction:

Maintain service, quality procedures, and standards;
Resolve escalated customer queries and complaints and provide feedback on

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Short Term Insurance: Account Manager

Rondebosch

Market related

receiving the referral/lead to securing a sale;

Following up on leads and referrals;

Attend professional after-sales support to enhance the customers experience;

Negotiate renewals with the

Service delivery to ensure customer satisfaction:

Maintain service, quality procedures, and standards;
Resolve escalated customer queries and complaints and provide feedback on

share this job on whatsapp