As a customer service representative, you will be responsible for:
Customer Support Agent, Umhlanga, North Suburbs. Company Name: Recharger Prepaid Meters. Recharger is is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. A customer support administrator
looking customer service agents with previous Airport Operations experience to service USA customers The
seeking a client-friendly, performance-driven customer service representative to join our client who who are leaders in label manufacturing As a customer service representative, you will be responsible for: supplying them to customers on time. Answering incoming phone calls from customers who want to place or report issues. Capturing and maintaining all customer information accurately. Using the CRM system to delivery dates, and production plans. Managing customer queries effectively and efficiently Communicating
seeking a client-friendly, performance-driven customer service representative to join our client who who are leaders in label manufacturing As a customer service representative, you will be responsible for: supplying them to customers on time. Answering incoming phone calls from customers who want to place or report issues. Capturing and maintaining all customer information accurately. Using the CRM system to delivery dates, and production plans. Managing customer queries effectively and efficiently Communicating
salary package & performance incentives. A leading-edge company EVP, culture and rewards structure
salary package & performance incentives. A leading-edge company EVP, culture and rewards structure
We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with Certificate is a minimum requirement). 2 years Quality Assurance experience withing a call centre environment.
operation of the campaign teams Respond to escalated customer and system issues from Team Leaders Continually Leader performance and conduct regular quality assurance checks of calls and adherence to client processes improve team operations, efficiency and service to customers and clients. Analyze statistical and performance Role Dependant – budget / single vs multiple customer base – refer to complexity matrix Competencies manage resources. Leadership skills: ability to lead and motivate a team. Strong and adaptable communication
address any unusual job issues or reworks. Quality Assurance and Process Optimization: Maintain and correct governance across key accounts. Document and track customer rebates, ensuring accurate and updated pricing cross-functional teams to establish reasons for variations in customer value add. Requirements: 2-3 years of Finance