Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Contributing to and driving sales by effectively calling clients Responsible for processing all correct communicate with a wide range of clients The post Call Centre Agent appeared first on freerecruit.co.za .
currently has openings in their call center to fill the roles of Inbound Call Center Agents. No previous experience encourage you to apply. Duties: Receive calls from customers and answer questions, receive complaints Obtain and capture customer information. Explaining products and services to customers. Exceeding company company standards in customer service. Requirements: Grade 12 or equivalent national diploma. Unemployed. communication skills. Possess basic computer skills. Be customer service focused. Possess a genuine interest in
currently has openings in their call center to fill the roles of Outbound Call Center Agents. No previous prepared sales scripts to persuade potential customers to purchase products or services. Describe products questions. Identify and overcome objections. Obtain customer information. Obtain possible further leads. Requirements: Be customer service-focused. Possess a genuine interest in sales, contact center, and customer service plus training, commission, and incentives. The post Call Center Agent – Outbound appeared first on freerecruit
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team 20-30 minute calls throughout the day, based on client needs. Previous experience in customer support or or customer success roles. Familiarity with CRM and business management software. Ability to manage multiple Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist
compliance. You will oversee and optimize the customer success operations, driving efficiency and excellence cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
Job advertisement: Managers – Key West Shopping Centre and Clearwater Mall Are you a dynamic and passionate passionate individual with a flair for customer service, store operations, and staff motivation? We have team as a Manager at CUM Books Key West Shopping Centre or Clearwater Mall. With a history spanning over the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel