We provide a variety of call centre, customer care, sales, claims, administration and office-based services call centre Customer Care and QA Team Leaders to join and leader a team of customer care agents and quality Ensuring that your team adheres to operational procedures Ensuring that targets set for your team are attained Ensuring constant improvement of productivity in your team Be able to communicate Management Instructions and Leadership skills: · Proven ability to lead and manage a technical team. Excellent interpersonal and communication
We provide a variety of customer care, sales, claims, administration and office-based services to international seeking an experienced Campaign Manager to join our team at Intellibpo. As a leader in our contact center managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee cross-functional teams to implement initiatives that enhance operational efficiency and customer experience environment. Provide leadership and mentorship to a team of supervisors and agents, promoting professional
We provide a variety of customer care, sales, claims, administration and office-based services to international uninterrupted support services. We are looking for Customer Service Consultants for an exciting international
We are a BPO that provides a variety of customer care, sales, claims, administration and office-based