Customer Excellence Mgr Jobs in South Africa
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Excellence Manager Cape Town
Exl
Cape Town Region
QUALIFICATIONS Graduate / Post-graduate in any stream Quality Certification Green Belt certification / Quality tools knowledge (preferred) Candidate should have a minimum of 4 years of work experience in a BPO environment preferably in a Back-end process/ account Candidate should have managed a team
share this job on whatsappSql/excel/ba
Cyberpro ConsultingCape Town City Centre
consultants, CyberPro has a 24-year track record with a customer base ranging from enterprise to midsize businesses Reports o Create new Reports Microsoft Excel - Advance Excel skills specifically for reporting development IF(S) statements, etc. o SQL Queries within Excel (Excel Query Manager) Microsoft Word - Advanced Word
Operational Excellence Manager
Lusapho Professional ServicesSouth Africa
industry is currently looking for an Operational Excellence Manager with Extensive Experience to support of the Operational Excellence data strategy to inform the operational excellence programs by managing
Excellence Manager Johannesburg
Paton Personnel - JohannesburgJohannesburg
R1.8m Strategic leadership role Drive strategic priority of long-term growth opportunities, leveraging scale and building processes, systems and people capabilities for international FMCG concern. Lead, develop, advise on and support implementation of the warehouse strategy and business plans to deliver w
Quality Excellence Manager
ExlCape Town Region
QUALIFICATIONS Graduate / Post-graduate in any stream Quality Certification Green Belt certification / Quality tools knowledge (preferred) Candidate should have a minimum of 4 years of work experience in a BPO environment preferably in a Back-end process/ account Candidate should have managed a team
Office Secretary - Excel Super User
Cape Town City Centre
12000 Monthly
the area requires a Administrator with advanced excel Skills to assists in a Mat cover
Excel reports:
Assisting consultants with
/>Manage electronic interface,
Capturing data on Excel and create slides,
Prepare reports on PowerPoint
experience
Intermediate/Advance MS Office skills (Excel, PowerPoint, Outlook, Word, MS Teams)
Bilingual
Operational Excellence Manager Ekurhuleni (east Rand)
Unique PersonnelSouth Africa
comprehensive and self-sustaining Operational Excellence capabilities. Main tasks and responsibilities: initiatives Embedding a passion for operational excellence within operations programmes, with a focus on complex programmes (supported by Operational Excellence team) to accelerate operational, productivity performance Promoting the value of operational excellence across the organisation to create demand for
Customer Advisor
Capita South AfricaCape Town City Centre
Description: Providing excellent service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately with the scope and level of this role. Handling customer queries and delivering high quality service throughout is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong
Customer Advisor
Capita South AfricaCape Town City Centre
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time first-time service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from from both internal & external customers made via all the available channelTo accurately capture data bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the
Customer Advisor
Capita South AfricaCape Town City Centre
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include include billing enquiries, changes or updates to customer accounts and product-related questions. In addition conversations with customers to generate sales. This role is perfect for individuals who are customer-focused,
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