a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial and personal conduct) Monitor calls to ensure that dialogue with customers meets the required standard
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial and personal conduct) Monitor calls to ensure that dialogue with customers meets the required standard
when you reach out to potential customers through methods like cold calling or cold emailing to initiate Matric MUST have Minimum 6 months outbound sales experience or 12 months FACE-to Face Sales. Preference in
release; • Expediting Agent haulage releases for early delivery instructions; • Promote agent haulage to meet meet KPI; • Notify customers of overstay deadline and surrender documents prior vessel ETB; • Attach/filing documents. • Matric; • Maritime experience; • 1 - 2 years experience within a shipping or Freight Indsutry
release; • Expediting Agent haulage releases for early delivery instructions; • Promote agent haulage to meet meet KPI; • Notify customers of overstay deadline and surrender documents prior vessel ETB; • Attach/filing documents. • Matric; • Maritime experience; • 1 - 2 years experience within a shipping or Freight Indsutry
personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns and flexible manner. To proactively manage all customer contact and ensure that service levels are achieved timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant workload and personal development; Quality of calls to be reviewed for training purposes. Any degree change easily; Problem solving ability; Strong customer centric focus.
personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns and flexible manner. To proactively manage all customer contact and ensure that service levels are achieved timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant workload and personal development; Quality of calls to be reviewed for training purposes. Any degree change easily; Problem solving ability; Strong customer centric focus.
when you reach out to potential customers through methods like cold calling or cold emailing to initiate Matric MUST have Minimum 6 months outbound sales experience or 12 months FACE-to Face Sales. Preference in
overall admin functions of the department; Logging calls with IT; Attending to monthly catering requirements English communication; No previous internship experience; Disabled applicants will be favourably considered
overall admin functions of the department; Logging calls with IT; Attending to monthly catering requirements English communication; No previous internship experience; Disabled applicants will be favourably considered