campaigns, and ensure a consistent and compelling customer experience across various channels.
Key
and customer engagement.
Monitor market trends, competitor activities, and consumer insights to
agenda.
Conduct market research and consumer insights analysis to identify product opportunities and
engagement, and customer feedback to inform content strategies.
Consumer Insights and Market Analysis:
Utilize consumer insights to guide marketing decisions and refine brand
service offering to Formal Convenience Trade customers, banner groups and outlets. The role will manage
and regional level and promote sales growth and customer satisfaction by successfully executing the national
Model for The Beverage Company
Contribute to Customer and Product Segmentation Modelling, and Channel
/>Ensure the availability of timely and accurate customer and sales information
Ensure that Sales Order
out accurately and timeously in order to ensure customer service delight
General Business, Financial
skills Behaviours: Applies market and business insights in order to drive organisational objectives Forms lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad TEAM We at Jet are passionate about putting our customers first, working smart, fast and always doing the skills Behaviours: Applies market and business insights in order to drive organisational objectives Forms
skills Behaviours: Applies market and business insights in order to drive organisational objectives Forms lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad TEAM We at Jet are passionate about putting our customers first, working smart, fast and always doing the skills Behaviours: Applies market and business insights in order to drive organisational objectives Forms
in order to identify any variances and provide insight into the reasons behind it Performs sensitivity
the company's strategic goals. · Provide legal insights and recommendations to support business decisions
the company's strategic goals. · Provide legal insights and recommendations to support business decisions
accurate customer and sales information and reports
Providing analysis and delivering insight that links
accounts
Monitoring, tracking and processing customer claims/rebates on a daily basis and ensuring accuracy
strategic accounts (get involved) 2. Provide customers with a point of contact scenario. 3. Apply the relationships. 8. Contribute to sales CSM results, grow customer satisfaction and relationships. 9. Provide a sales that the vehicle warranty remains intact to the customer. KEY DRIVERS ACCURATE UNDERSTANDING OF THE DEAL deliveries and handovers. CUSTOMER RELATIONS 1. Manage and drive high level of customer interaction. Ensuring Ensuring the customer is kept up-to-date of the new vehicle transaction at all times. 2. Prospective customers
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows sure the customer is receiving good service Shows a strong commitment to exceeding customer expectations company results; demonstrates a knowledge of the customers business Uses business understanding to make sound