professional after-sales support to enhance the customers experience;
professional after-sales support to enhance the customers experience;
correspondence, conduct research, and contribute insights on tax matters. Where you'll be doing it You will
and implement a customer retention strategy; and ensure regular Municipality customer visits Monthly Operations Operations meetings with the Municipality Customers reviewing Syntell Performance via the Signed SLA monthly operations reports to all Municipality customers Manage the end-to-end incident escalation process process to resolution; in accordance with Customer Service Level Agreements; and oversee the CRM incident of timely and accurate technical solutions to customers. Communicate operational bottlenecks and/ or issues
Reviewing and maintaining the relevant inventory control reports and stock levels. Ensuring effective product
initiated with SARS. ▪ Maintain sound administrative control over deadlines for disputes and other SARS submissions