strategic accounts (get involved) 2. Provide customers with a point of contact scenario. 3. Apply the relationships. 8. Contribute to sales CSM results, grow customer satisfaction and relationships. 9. Provide a sales that the vehicle warranty remains intact to the customer. KEY DRIVERS ACCURATE UNDERSTANDING OF THE DEAL and handovers. CUSTOMER RELATIONS 1. Manage and drive high level of customer interaction. Ensuring the the customer is kept up-to-date of the new vehicle transaction at all times. 2. Prospective customers are
Cashbook processing Process debtors' receipts from customers Fixed Asset Register Maintenance Asset Acquisition Cost center Report Preparation Reviewing cost centre reports with heads of department monthly. Prepare
processing
external customers: Analyse recurring incidents on the service desk and solve through interaction with key and appropriate communication to colleagues, customers and suppliers. • Carry out system maintenance and maintaining production computer systems in a customer facing support environment of at least 5 years
/>Ensure the availability of timely and accurate customer and sales information and reports
Providing
budgeting and forecasting processes by supporting cost centre owners to make informed financial decisions
Support cost centre owners to make informed financial decisions for
accounts
Monitoring, tracking and processing customer claims/rebates on a daily basis and ensuring accuracy
to collaborate with cross-functional teams and interact with stakeholders. Ability to communicate bilingually
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows sure the customer is receiving good service Shows a strong commitment to exceeding customer expectations company results; demonstrates a knowledge of the customers business Uses business understanding to make sound
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows sure the customer is receiving good service Shows a strong commitment to exceeding customer expectations company results; demonstrates a knowledge of the customers business Uses business understanding to make sound
Key Accountabilities and Outputs Customer Management Objectives To be actively engage and Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows sure the customer is receiving good service Shows a strong commitment to exceeding customer expectations company results; demonstrates a knowledge of the customers business Uses business understanding to make sound
service offering to Formal Convenience Trade customers, banner groups and outlets. The role will manage
and regional level and promote sales growth and customer satisfaction by successfully executing the national
Model for The Beverage Company
Contribute to Customer and Product Segmentation Modelling, and Channel
/>Ensure the availability of timely and accurate customer and sales information
Ensure that Sales Order
out accurately and timeously in order to ensure customer service delight
General Business, Financial