candidate who has a thorough understanding of the customs process to join my small-sized client based in import experience (sea & air), as well as customs knowledge i.e. tariff headings, framing etc.
client is on the search for a Collections Training Facilitator. As a Collections Training Facilitator, you our collections staff. This will require you to be office-based, sitting amongst the Collections Team Team. You will be working alongside the Collections Manager and other stakeholders to design, develop, and the skills, knowledge, and performance of our collections team members. 1. Facilitate Training Sessions: engaging and interactive training sessions for collections staff, covering topics such as negotiation techniques
client is looking for a dedicated and enthusiastic Customer Care Specialist to join their dynamic team. This involves providing exceptional customer service and support, ensuring customer satisfaction and loyalty in ties:
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale issues are resolved on time directly with the customer. Collect, Track, Inspect, communicate, resolve, ensure
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale issues are resolved on time directly with the customer. Collect, Track, Inspect, communicate, resolve, ensure
Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised
releases to shipping line prior to container collection.
- Receive all required shipping documents:
- Invoice customers
- Process creditor invoices
- Submit
Reference: KZN000438-KK-1 EXPORT CUSTOMER SERVICE AGENT DURBAN - KZN To control and manage the entire file Process bookings and send booking confirmation to customers. - Follow up on Quotes to fill up under utilised releases to shipping line prior to container collection. - Receive all required shipping documents: Shipping trade documents (EG CNCA for Luanda) - Invoice customers - Process creditor invoices - Submit RCG to SARS