Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 packages
Closing Date: 30 April 2024
Services Consultant role aims to provide holistic customer champion services to clients, focusing on day-to-day promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported facilitating discussions on risks and opportunities related to their system workflows. Requirements and Skills Attention to detail and accuracy in documentation. Customer-centric approach with a focus on delivering exceptional
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
Organize marketing materials Diploma in Marketing or related field is a plus Minimum 1 year of similar experience Proficiency in Microsoft Office Salary is market related
targets by: Actively targeting potential new customers; Weekly cold calling and canvassing; Actively company products to customers “close the deal”; Servicing of existing customers through visits and calls touch and follow up with existing and prospective customers to see if they have any additional needs or concerns; up on deliveries to customers with the warehouse, transporter and the customers and establish if they feedback to sales management in the event that customers were not completely satisfied in order for management
Analysing claims Delivering results and meeting customer expectations Adapting and responding to change functions: Claims Control Taking telephonic claims related calls Repudiating claims Arranging assessors when necessary Effective professional handling of queries Liaison with the general public, corporate and internal
/>SECTOR : Maintenance
BASIC SALARY : Market related
START DATE : A.S.A.P / Immediate
Maintaining compliance with all statutory requirements relating to financial control, financial management and reporting; Resolve day to day financial queries, in liaison with your direct superior; Management of daily including debtor and creditor management; Assist in liaison with financial institutions, external auditors
and stamping of job cards and delivery notes by customer representatives Make decisions on site about the Responsible for the reconciliation of expenses related to jobs Minimize and avoid job recalls Supervise times Customer Liaison: Liaise with customers on site in a professional manner Ensure customer satisfaction
Permanent SECTOR : Maintenance BASIC SALARY : Market related START DATE : A.S.A.P / Immediate REQUIREMENTS: Responsible for the reconciliation of expenses related to jobs Responsible for correct completion, signing and stamping of job cards and delivery notes by customer representatives Make decisions on site about the times Customer Liaison: Liaise with customers on site in a professional manner Ensure customer satisfaction