We provide a variety of customer care, sales, claims, administration and office-based services to international Intellibpo. As a leader in our contact center operations, you will play a vital role in driving performance Key Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to to service level agreements (SLAs) and operational metrics. Analyse performance data to identify trends implement initiatives that enhance operational efficiency and customer experience. Monitor and manage workforce
We provide a variety of call centre, customer care, sales, claims, administration and office-based services a call centre Customer Care and QA Team Leaders to join and leader a team of customer care agents and to emails Ensuring that your team adheres to operational procedures Ensuring that targets set for your
We provide a variety of customer care, sales, claims, administration and office-based services to international uninterrupted support services. We are looking for Customer Service Consultants for an exciting international
We are a BPO that provides a variety of customer care, sales, claims, administration and office-based