for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge calls to potential customers and following up on leads by referring the customer to the respective external
for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge calls to potential customers and following up on leads by referring the customer to the respective external
We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING do: Provide friendly and helpful service to our customers, Liaise with our valued builders and trade specialists replenish products Organise deliveries and ensure customer orders are dispatched in full and on time What passion for customer service and admin Be approachable and confident interacting with customers An ability style Basic: R 4000 – R 6 500 per month The post Customer Service – Retail (Midrand) appeared first on freerecruit
client in the automotive sector is looking for a Customer Activation Specialist to provide activation and requirement 2-3 years working experience in the customer service or sales industry MS Office suite Relevant CRM Ensure a competitive culture in which every customer demographic is included Lead creation and activation in our catchment areas Customer satisfactions calls on survey after the customer experience executives executives are complete with the full process and the customer has received their license and registration Reporting
applicable area for further investigation and resolution. Escalating to management in said event/circumstances
client in the automotive sector is looking for a Customer Activation Specialist to provide activation and requirement 2-3 years working experience in the customer service or sales industry MS Office suite Relevant CRM Ensure a competitive culture in which every customer demographic is included Lead creation and activation in our catchment areas Customer satisfactions calls on survey after the customer experience executives executives are complete with the full process and the customer has received their license and registration Reporting
managing imports and exports
functional and operating effectively, enabling customers to self-serve and buy or upgrade across any of specialist will need to investigate and case manage customer queries through effective incident management automation and ChatGPT tools. Identify gaps within customer journeys, IT and Business and fill the gaps by deliverables and SLA's with stakeholders Own resolution of online incidents/bugs with relevant resolver variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix SQL, Postman
functional and operating effectively, enabling customers to self-serve and buy or upgrade across any of specialist will need to investigate and case manage customer queries through effective incident management automation and ChatGPT tools. Identify gaps within customer journeys, IT and Business and fill the gaps by deliverables and SLA’s with stakeholders
for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: received Serve as the first point of contact for customers seeking technical assistance over the phone or on the issue and details provided by customers. Walk the customer through the problem-solving process events and problems and their resolution in logs. Follow-up and update customer status and information. Pass feedback or suggestions by customers to the appropriate internal team. Customer Satisfaction Maintain the