expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached >JOB COMPETENCIES
CUSTOMER SERVICE
BEHAVIOURAL COMPETEN
in new customers Develop and manage a new customer data base. Provide trend analysis of customer purchases purchases. Maintain and develop strong customer relationship. Contribute to product change, enhancements and development based on customer requirements and market trends. Be able to visit customers and promote the company based at the Bethlehem Branch and must be able to service Bloemfontein from time to time. Matric 2 years
in new customers Develop and manage a new customer data base. Provide trend analysis of customer purchases purchases. Maintain and develop strong customer relationship. Contribute to product change, enhancements and development based on customer requirements and market trends. Be able to visit customers and promote the company based at the Bethlehem Branch and must be able to service Bloemfontein from time to time. Matric 2 years
to deal with pressure from staff, management, customers as well as meet business targets. The ideal candidate with dealing with and managing people matters, customer concerns while maintaining organisational excellence for excellent customer service in the Branch, by playing an active part during customer contact situations situations – thereby ensuring and maintain healthy customer relationship. Manage and control financial areas this regard. Increase sales by ensuring good customer service, and stock management Ensure Stock loss is
to all customers Ensure all out of stock queries from customers are followed up with the customer service service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
performance objectives. · Each Ambassador meets the customer service satisfaction criteria set. · Each Ambassador Strong commitment to delivering a high level of customer service · Reliable, self-motivated, and able to work
in new customers. Develop and manage a new customer data base. Provide trend analysis of customer purchases purchases. Maintain and develop strong customer relationship. Contribute to product change, enhancements development based on customer requirements and market trends. Be able to visit customers and promote the company
the use of warehouse management systems. Resolve customer issues related to product quality or logistics
the use of warehouse management systems. Resolve customer issues related to product quality or logistics
deliver goods Minimize risk to the company Client service Other job-related administrative duties SKILLS