provide a variety of customer care, sales, claims, administration and office-based services to international our clients with 24-hour uninterrupted support services. Job Description: We are seeking an experienced managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee operations of the contact center, ensuring adherence to service level agreements (SLAs) and operational metrics initiatives that enhance operational efficiency and customer experience. Monitor and manage workforce planning
of call centre, customer care, sales, claims, administration and office-based services to international 24-hour uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders Leaders to join and leader a team of customer care agents and quality assessor for an international company Monthly meetings Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your type at least 35 wpm, with 0 errors. Able to work shifts based on international time zones. 3 -year international
provide a variety of customer care, sales, claims, administration and office-based services to international 24-hour uninterrupted support services. We are looking for Customer Service Consultants for an exciting type at least 35 wpm, with 0 errors. Able to work shifts based on international time zones. 1-year international
provides a variety of customer care, sales, claims, administration and office-based services to international our clients with 24-hour uninterrupted support services. We are looking for experienced Contact Centre environment. Experience in a BPO outsource call centres servicing international clients. Must have at least 5 years' years' experience as a trainer. Able to work shifts base on international time zones. To Apply: Please