Customer Service Call Centre Manager Jobs in Midrand, Gauteng

Bmw : Customer Services Call Centre Consultant

Midrand

 Negotiable

and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve dealing with Customer queries.

• Answering calls within 20seconds to drive Service Level and ensure ensure a one call resolution for customers by reviewing processes for resolving the customer queries
• Provide required
• Encourage survey uptake and drive excellent customer service

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Call Centre Agent Midrand

 People Dimension

Midrand

 R5 000 CTC pm

Midrand, specializing in IT services is looking for an experienced Call Centre Agent with experience to dynamic team. Call Centre Agent for an IT Services and Repair Centre. Matric Call Centre Agent, with experience Excellent English communication skills and customer service. R5 000 CTC pm

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Call Coordinator Midrand

 Datacentrix

Midrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident responsible to manage and coordinate incidents and requests from initiation to completion. The Call or Incident information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies:

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Service Operations Manager Midrand

 Asie Personnel

Midrand

Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware training. Management of Hardware Service Products and Solutions. Management of hardware service portfolio

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Servicing Administrator

Midrand

 Monthly

The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency />Process quotations received from the Field Service Engineer
Ensure correct pricing quoted per />Follow up with customers on quotes sent and not yet accepted
Technical Call Centre & General reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer if no response/feedback received
Monthly service planning with the Technical team and sub-distributors

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Servicing Administrator

 Ultra Personnel : Pharmaceutical, Insurance, Engineering

Midrand

Technical / Servicing Administrator who will manage the administration for the Field Service Engineers Engineers and liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality required Follow up with customers on quotes sent and not yet accepted Technical Call Centre & General Admin reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer

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In-service Training Programme Midrand

 Alteram

Midrand

their qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: Financial Management (Finance) - Data Analyst Assets Management - Data Analyst Human Capital Management (HCM) Knowledge Management (KM) - Data Analyst Quality Assurance (QA) - Data Analyst Work Force Management (WFM) Ms Office) Strong administration skills Client Service orientation Ability to work in and as part of a

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Servicing Administrator Midrand

 Ultra Personnel : Pharmaceutical, Insurance, Engineering

Midrand

Technical / Servicing Administrator who will manage the administration for the Field Service Engineers Engineers and liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality required Follow up with customers on quotes sent and not yet accepted Technical Call Centre & General Admin reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer

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Sap Software Engineer-tax/customs (advanced)

Midrand

FICO / GL Project Experience
- SAP GTS / Customs Process Knowledge
- SAP FI
- SAP CO
Management (e.g., Purchase Organisation, Valuation Area testing with other modules.
- Data Management:
- Prepare Master Data templates
- Engage with clients through meetings, calls, and emails.
- Issue Handling:
calls.
- Change Management:
- Raise Change

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Service Desk - Grade 0 Midrand

 Advanced Projects & People

Midrand

APP we provide managed services for end user computing, ICT resourcing, project management and consultation

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