Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced fast-paced environment? Join our team as a Customer Service Centre Manager and lead our dedicated team to the Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre improving market share. Customer After Sales Service - assist with customer liaison, handling of queries members. Manage the OSH Act requirements of the Service Centre. Minimum of University entrance Matric - preference
Busy, vibrant call centre has openings for experienced Call Centre Agents.
Requirem
Requirements:
graduate and looking for work experience, then a call centre may just be the answer for you. In fact you will business world. Our client is currently offering a learnership programme for 35 people between the ages of 18 skills Be customer service focused Express a keen interest in administration, contact centre and customer customer service Salary R 3500.00 per month basic salary plus commission and incentives. This is a great on-going training and support. The post Call Centre Learnerships – Entry Level appeared first on freerecruit
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Certificate or equivalent 2 - 3 years' experience in customer service, CRMs, or related field Knowledge of CRM systems Goal-oriented with a focus on achieving targets Service Delivery and Member satisfaction should be your
CUSTOMER SERVICE REPRESENTATIVE - GERMAN SPEAKING - Remote We're on the lookout for enthusiastic individuals people, we want to hear from you Position: Customer Service Representative (6-month contract - Work from Giving feedback on processes and ideas to improve customer satisfaction Special tasks optional for experienced Experience of at least a year in a customer service or similarly customer centric position preferred (but passion for working with people and empathy for customers and co-workers alike, even when working under