Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
looking for Customer Service Enthusiasts SA's largest Contact Centre is currently recruiting Customer Care Representatives Criminal/Credit Record Minimum of 6 months Customer Service Experience (Retail/Hospitality/Contact Centre) Potential Exposure to dealing with international customers Access to on-site clinic and Salon Access to on-site requirements and would like to apply for the above customer service vacancy Whatsapp Fay on 0816623366 for more
company has a vacancy for a Customer Service Representative . Role: Customer Service Representative. Location: Westmead, Pinetown, Durban. A CSR will serve the purpose of a liaison between a customer and the relevant is to ensure excellent service standards and respond efficiently to customer orders and queries in order order to maintain high levels of customer satisfaction. Qualification and Experience Requirements: A minimum relevant experience gained, preferably with a Customer Service/Internal Sales background. Packaging industry
logistics industry, currently seeks your Exports Customer Service experience to control and manage the entire Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised invoices. Submit RCG to SARS Release bills for customer collection. Process cargo dues. Process acquittals
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
for visionary Customer Executives to revolutionize the Food Services Channel in Durban and Johannesburg Johannesburg. With a focus on customer insights and strategy, this role is not just about managing accounts; it's it's about becoming the linchpin for customer relationships and channel success. Your strategic acumen relationships will be key in propelling the Food Services Channel to new heights - Devise and execute cutting-edge expanding customer portfolios. - Strategically manage key accounts, ensuring profitable service and meeting
for visionary Customer Executives to revolutionize the Food Services Channel in Durban and Johannesburg Johannesburg. With a focus on customer insights and strategy, this role is not just about managing accounts; it's it's about becoming the linchpin for customer relationships and channel success. Your strategic acumen relationships will be key in propelling the Food Services Channel to new heights - Devise and execute cutting-edge expanding customer portfolios. - Strategically manage key accounts, ensuring profitable service and meeting
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy