Customer Service Help Desk Consultant Jobs in Johannesburg, Gauteng

Help Desk Support Randburg

 Humankind Group

Randburg

Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with

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Help Desk Technician Midrand

 Mustek Limited

Midrand

advice to customers (internal and external) via the telephone. Responsibilities: Technician Service Accurately received Serve as the first point of contact for customers seeking technical assistance over the phone or on the issue and details provided by customers. Walk the customer through the problem-solving process Provide accurate information on IT products or services. Record events and problems and their resolution and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate

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Help Desk Technician Johannesburg

 Rpo Recruitment

Johannesburg

company's IT helpdesk and ensure excellent customer service. Responsibilities: Provide technical support resolution of IT problems Provide excellent customer service and satisfaction Requirements Proven experience work well in a fast-paced and dynamic environment Customer-oriented mindset and a desire to provide excellent solutions tailored to their needs. We focus on helping you reach your personal and professional goals trained and specialised recruiters. We focus on helping you reach your personal and professional goals

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Senior Help Desk Engineer Parktown

 Rainmaker Acquisiton Cc

Johannesburg

 R18 - R25K TCTC

member companies, chosen for the products and services they offer. This fosters collaboration to drive your business. Members share a common ethos of customer commitment, fairness and excellence, which act Branding Serving as the 1st point of contact for customers seeking technical assistance on the phone or email Experience & Qualification Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients

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Help Desk Support Jhb - Southern Suburbs

 Strategic Personnel

South Africa

vendors resources where necessary. - Ensure that Service Levels Agreements are maintained between business IT. - Provide data, reporting and insights on service desk trends, informing strategies for improvement /BSc Degree. - 3 years' experience in providing help desk support. Competencies and Skills - Advanced troubleshooting communicate at all levels within the organization. - Customer service skills. - Working knowledge of systems administration

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Service Desk Agents X3

Randburg

 Negotiable

you passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our is up to date.

Service Desk Agent Midrand

 Advanced Projects & People

Midrand

to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with

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Service Desk Manager (applications)

Johannesburg

 Negotiable

We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation the standard operating procedure model for the Service Desk.

What you’ll do:Service Desk environment, with a specific focus on application technologies. 

You will be part of a consultancy, working with some of the most knowledgeable

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Service Desk Agent

Johannesburg

Job Description:

Respond to service requests and incidents reported via telephone, incidents and service requests in the ticketing system.

Follow up with customers to ensure issues are resolved and service levels are maintained.

Monitor and manage service desk queues, ensuring year's experience

Must have experience with service desk ticketing systems and remote support tools.

Must

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Service Desk Manager Parktown

 Rainmaker Acquisiton Cc

Johannesburg

The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including

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