limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work Provide administration, cash handling and customer service duties; Recording and registering of all documents
Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
The main responsibility of the Service Manager is to proactively develop and manage the workshop business business and operations in order to maximize customer and employee satisfaction, as well as business performance profitable growth of Scania. The Service Manager ensures that customers have great confidence in the workshop through the provision of excellent service by managing employees and customer relationships. ▪ Workshop management the workshop and service staff and Services Salesman personnel. ▪ Workshop customer relations – Develop
successful adoption and utilization of products or services within a client's business environment. Depot development and database management, enabling them to customize software according to client needs. Assessing implementation of products or services Customizing and configuring systems or services to align with client specifications to facilitate effective use of new systems or services Collaborating with sales, support, and technical to provide ongoing value to clients Acting as a liaison between the client and the company to address feedback
and management Corrective Actions Customer Liaison Maintain customer contact by in-field visits to different issues and sales Ensure follow-ups to ensure good customer relationships Training of sales force Ensure Regulatory to recognize opportunities for new services and products Customer orientation Ability to meet deadlines
Responsibilities Legal Liaison with all the subsidiaries within the company, service providers, external Responsible for providing legal support in controlling customer complaints to mitigate the risk of litigation procedures, compliance training and protocols. Serve as liaison for all regulatory bodies as well as maintaining Officer. The Executive Assistant also serves as a liaison to the board of directors and senior management pressures. Board Support and Liaison Serves as the CEO’s administrative liaison to the companyies board of
Our client requires the services of an Electrical Projects/Tender/Contracts Manager . POSITION : Permanent documentation Contract negotiation and management. Customer Liaison and compiling project reports. Management
presentations. Job Functions: Maintain day-to-day liaison with internal and external field officials such building for the community people in coordination and liaison with the sources involved. Carry out all other and to assist the project team with any urgent services. Hard-working, has high attention to detail and