and implement a customer retention strategy; and ensure regular Municipality customer visits Monthly Operations Operations meetings with the Municipality Customers reviewing Syntell Performance via the Signed SLA monthly operations reports to all Municipality customers Manage the end-to-end incident escalation process process to resolution; in accordance with Customer Service Level Agreements; and oversee the CRM incident technical team's delivery of timely and accurate technical solutions to customers. Communicate operational
objections, and disputes across all tax types, ensuring timely resolution and compliance. Additionally, you will quality, integrity, and innovation in financial services. Our client is a leader in delivering tailored (including MS Office). You must be able to manage your time effectively, and deliver results under pressure given every year. Joining this team means being part of an organisation that values diversity, learning
company standards and providing quality client service:
company standards and providing quality client service:
ensure all correspondence addressed within prescribed time frame. ▪ Assist in preparation and finalisation your areas of responsibility. ▪ Present and take part in the in-house training to maintain and share knowledge essential SKILLS AND COMPETENCIES ▪ Sense of urgency and time management. ▪ Good Interpersonal and communication
Unit Manager, who loves challenges and like to be part of something new and exciting within a team of experts
week in office). Role Description This is a full-time hybrid role for a SAIPA Accountant. The SAIPA Accountant